Privacy policy

Last updated: March 6, 2026

celviroa operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the "Services"). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase, or otherwise interact with our Services.

By using our Services, you acknowledge that you have read and understand how we handle your personal information as described in this Privacy Policy.

Personal information we collect

Personal information is information that identifies or can reasonably be linked to you. Depending on how you interact with us, we may collect:

  • Contact details: name, address, shipping and billing information, phone number, email address.

  • Payment information: credit or debit card details, transaction information, and payment confirmations.

  • Account information: username, password, preferences, and settings.

  • Transaction activity: items viewed, added to cart or purchased, returns, exchanges, or cancellations.

  • Communications: messages you send us, including customer support inquiries.

  • Device and usage information: IP address, browser type, device information, and how you navigate or interact with the Services.

How we collect information

  • Directly from you when you make a purchase, create an account, or contact us.

  • Automatically through the Services via cookies or similar technologies.

  • From third-party service providers helping us operate or improve our Services.

How we use your personal information

We may use your information to:

  • Provide, tailor, and improve our Services, including processing payments, fulfilling orders, managing your account, and personalizing your shopping experience.

  • Communicate with you, including responding to inquiries and sending updates about your orders.

  • Protect against fraud, security threats, or illegal activity.

  • Comply with legal obligations.

  • Send promotional communications if you have opted in.

How we share your personal information

We may disclose your information to:

  • Service providers assisting with order fulfillment, payment processing, shipping, or customer support.

  • Business partners for marketing or advertising purposes, as permitted by applicable law.

  • Our affiliates or in connection with a business transaction such as a merger or acquisition.

  • Legal authorities if required by law or to protect our rights.

Security and retention

We take reasonable measures to protect your personal information but cannot guarantee absolute security. We retain personal information as long as necessary to provide the Services, comply with legal obligations, or resolve disputes.

Your rights

Depending on where you live, you may have rights to:

  • Access or correct your personal information.

  • Delete your personal information.

  • Receive a copy or transfer your personal information.

  • Opt out of certain marketing communications.

To exercise any of these rights, please contact us at celviroacontact@gmail.com. We may need to verify your identity before processing your request.

International transfers

Your personal information may be transferred, stored, and processed outside your country of residence. When this occurs, we rely on recognized legal mechanisms to ensure adequate protection of your data.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The “Last updated” date will reflect the most recent version.

Contact

For any questions about this Privacy Policy or your personal information, please email us at celviroacontact@gmail.com.